How we work


Once the design and planning are in place there is still alot that needs to be organised before work can commence. This includes choosing your contractor and often tying up any loose ends before we can get your project to site. Party Wall Awards, Temporary Works Designs, Licences to Alter all happen during this stage (this list is by no means exhaustive). Most importantly this is where we generate the quote to build your project.


This involves one of our pricing team visit your property, talking through your design so that they get a full understanding of what you want to achieve and then generating a detailed quotation. This is a very detailed element of work and can take up to ten days to complete.

This is something due to its requirement of impartiality that we cannot offer in-house; but we can recommend surveyors we have worked with in the past and can assist you with any information they require. This process can take up to eight week and is the most common cause of delays on site.

Vital to a successful project is producing a detailed programme setting out the key stages of the build. The programme highlights the key elements (kitchens, glazing, sanitary ware etc.) that need to be synchronised to ensure timely delivery to site.

Once the quote is agreed we generate a contract for the works. This is normally either Federation of Master Builders or a JCT contract but we are happy to work with other types too. Attached to the contract will be the detailed programme and the payment schedule should no contract administrator be appointed.

We are very comfortable working with the local council’s building control teams but are also flexible should you wish to appoint an independent surveyor.


The build is where we cut our cloth – for the duration of your project you will be in the capable hands of one of our project managers. They manage all items required on site, are forecasted with realistic lead times and will ensure the project is running on time and inline with the agreed quote and specification.


Before your start date we introduce you to your Project Manager and Site Manager who will be with you for the duration of the project.

For the duration of your project we will ensure that our sites are compliant with health and safety, we monitor temporary works and manage all liaison with the council and building control. We constantly check the standard and quality of the work. We have considerable experience of working with any specialist sub-contractors, should they be required and use modern technologies and materials.

For the duration of your project we like to have weekly meeting to keep you abreast of what is happening, check on the progress if customer supplied items and ensure the project runs smoothly without delay.

We can also help you with the interior design across the entire property or just specific rooms. We can be as involved as little or as much as you would like and are adept at sourcing items from a long list of suppliers.

We can design, install and commission bespoke Audio Visual and Home Automation systems to fit with your requirements. All works, from first fix to commissioning, will be carried out by Artprom.


At the end of the project, we will carry out a complete inspection of the works with you and together we will sign off the project. You will be left with all the manuals, warranties and instructions for equipment that has been fitted in your newly renovated home.

After the completion of the build works all furniture and soft furnishing items that have been ordered with our interiors team and all the AV items will arrive and be installed by us. This is to ensure that the nothing is damaged by the build.